Balance-Horizon

Balance Horizon — Help & Support

Balance Horizon is a calendar-centric budgeting app for iOS that helps you plan and track your finances with a clear, visual timeline. All your data stays on your device — no bank connections, no cloud accounts required, no tracking.


Frequently Asked Questions

How do I set my starting balance?

When you first open the app, you will be prompted to enter a starting balance. You can update it at any time by going to Settings > Starting Balance and tapping on the current balance. Enter the amount that reflects your actual account balance for the most accurate budgeting.


How do recurring transactions work?

Recurring transactions let you schedule income or expenses that repeat on a regular basis (daily, weekly, biweekly, monthly, or yearly). To create one, add a new transaction and enable the Recurring toggle, then choose your frequency. Recurring transactions will automatically appear on your calendar on their scheduled dates. You can manage all recurring transactions from Settings > More > Recurring Transactions.


How do I change or delete a transaction?

Tap on any transaction in your calendar or transaction list to open it. From there, you can edit the amount, category, date, notes, or any other detail. To delete a transaction, swipe left on it in the list view, or open the transaction and use the delete option.


Is my data private and secure?

Yes. Balance Horizon stores all your data locally on your device. We do not collect, transmit, or have access to any of your financial data. There are no analytics, no tracking, no ads, and no third-party SDKs that collect information. If you enable iCloud sync (a premium feature), your data is stored in your own iCloud account and managed by Apple. For full details, please read our Privacy Policy.


How do I restore my premium purchase?

If you have previously purchased Balance Horizon Premium and need to restore it (for example, after reinstalling the app or switching devices):

  1. Open Settings > Premium.
  2. Tap Restore Purchases.
  3. Your premium status will be restored automatically if a valid purchase is found on your Apple ID.

Make sure you are signed in with the same Apple ID you originally used for the purchase.


How do I export my data?

Data export is available as a premium feature. To export your transactions:

  1. Go to Settings > Data.
  2. Choose Export Transactions (CSV) for a full export, or Export Monthly Report (CSV) for a report of the current month.
  3. A share sheet will appear, letting you save the file, send it via email, or share it with any compatible app.

How do I use voice input?

Balance Horizon supports voice input for quickly adding transactions. When adding or editing a transaction, tap the microphone icon to start dictating. The app uses Apple’s on-device speech recognition to convert your voice to text — no audio is sent to any server. You may need to grant microphone permission when prompted. You can manage this permission in iOS Settings > Balance Horizon > Microphone.


Does Balance Horizon connect to my bank?

No. Balance Horizon does not connect to banks, credit card companies, or any financial institution. There is no Plaid integration or similar bank-linking service. You can optionally import transactions from Apple Wallet using Apple’s FinanceKit framework, which processes everything on-device. All other transactions are entered manually or via voice input.


How do I cancel my subscription?

Balance Horizon subscriptions are managed through Apple. To cancel:

  1. Open the Settings app on your iPhone.
  2. Tap your name at the top, then tap Subscriptions.
  3. Find Balance Horizon in the list and tap it.
  4. Tap Cancel Subscription and confirm.

Your premium features will remain active until the end of your current billing period. Alternatively, you can manage subscriptions through the App Store app.


How do I contact support?

If you have a question, issue, or feedback that is not covered here, please reach out to us by email. We aim to respond within 48 hours.


Contact Us

Email: support@ellasid.com

We are happy to help with any questions, bug reports, or feature requests.


App Information


Thank you for using Balance Horizon. Your feedback helps us make the app better for everyone.