Support

Cadence — Track life's natural rhythm

Need help? Contact us at

johntdisalle@outlook.com

We typically respond within 24 hours

Frequently Asked Questions

How do I create an event?

Tap the + button on the Home screen. Choose a name, icon, and color, then tap "Create Event." You can also pick from pre-built templates during onboarding.

How do I log an event?

Tap the checkmark on any event card, or open the event and tap "Log Now." You can also log with a note or photo from the History tab.

How does the smart prediction work?

Cadence analyzes the intervals between your logs using a weighted formula (40% recent trend, 35% median, 25% average). The more you log, the smarter the predictions become. A confidence percentage tells you how reliable the prediction is.

What is a streak?

A streak counts how many consecutive times you've logged an event "on time" — within 1.5x your usual interval. The longer your streak, the more consistent your rhythm.

What's included in Cadence Pro?

How do I cancel my subscription?

Open the Settings app on your iPhone → tap your name → SubscriptionsCadence ProCancel Subscription. You'll keep Pro features until the end of your billing period.

How do I restore my purchase?

Open Cadence → tap the upgrade banner or go to Settings → tap the paywall → scroll down and tap "Restore Purchases."

Is my data private?

Yes. Cadence stores all data locally on your device. We have no servers, no accounts, no analytics. Nothing leaves your phone unless you explicitly share it. See our Privacy Policy for details.

How do I import from Apple Reminders?

Go to Settings → Import → Import from Reminders. Cadence will scan your completed reminders for recurring patterns and let you choose which ones to import — complete with full log history.

How do I delete all my data?

Go to Settings → Reset All Data. This permanently deletes all events and logs. You can also delete individual events from their detail screen.

How do I share Cadence with family?

Open any event → tap the menu → "Remind Someone." This lets you send a message about the event to a family member, with a link to download Cadence.

The app isn't sending me reminders

Make sure notifications are enabled: go to Settings → Notifications → Request Permission. Also check your iPhone's Settings → Notifications → Cadence to ensure notifications aren't silenced.

Still need help?

Email us at johntdisalle@outlook.com with a description of your issue. Include your iOS version and what you were trying to do — we'll get back to you as quickly as possible.